Salesforce Sales Cloud
The configurable enterprise CRM, with Starter Suite for smaller teams
- Pricing
- $25/user/mo
- Free options
- Free trial · Free version
- Deployment
- Android, Cloud / SaaS, iOS
- Popular with
- Financial services, Healthcare
About Salesforce Sales Cloud
Salesforce Sales Cloud is the best-known CRM for complex sales organisations. It manages leads, opportunities, accounts and forecasting, and its configuration layer lets administrators model almost any sales process.
Entry is easier than it used to be: Starter Suite is advertised at $25 per user per month and Pro Suite at $100, while Sales Cloud Core, Advanced and Max are $195, $395 and $550 per user per month on annual billing. Flexibility brings cost and complexity, so smaller teams should budget for administration and implementation.
Choosing Salesforce is as much about people as software. Decide who will administer it, whether you need a partner for implementation and which edition covers your must-have features. Compare the Starter Suite price with Sales Cloud Core and above, since the jump in capability and cost is significant.
At a glance, Salesforce Sales Cloud offers Lead and opportunity management, Forecasting, Workflow automation, Reports and dashboards, AI assistance and more. It is best suited to mid-size and enterprise sales teams with complex processes, and a weaker fit for tiny teams wanting a simple pipeline with no admin. Published plans are summarised in the pricing section below, and prices should be confirmed on the vendor site before purchase.
Popular with: Financial servicesHealthcareManufacturingSoftware and IT
Features
- AI assistant
- Customisation
- Integrations
- Lead management
- Mobile app
- Quotes
- Reporting and analytics
- Sales forecasting
- Territory management
- Workflow automation
Integrations
Pricing
Starter Suite
Monthly or annual billing advertised
Pro Suite
Annual billing
Sales Cloud Core
Annual billing
Sales Cloud Advanced
Annual billing
Sales Cloud Max
Annual billing
Prices change often. Check the vendor for current pricing. How we evaluate software.
Pros and cons
Pros
- Extremely configurable
- Huge ecosystem of apps and partners
- Scales to large enterprises
- Strong reporting and forecasting
Cons
- Costs and complexity rise quickly
- Often needs a dedicated admin or partner
- Higher tiers are priced steeply
Frequently asked questions
How much does Salesforce Sales Cloud cost?
From $25 per user per month for Starter Suite to $550 for Sales Cloud Max.
Is there a free Salesforce plan?
A Free Suite for up to two users has been advertised on US pages.
Do I need an administrator?
For advanced setups, usually yes.
Who is Salesforce best for?
Teams with complex sales processes and growth plans.
What are the best alternatives to Salesforce Sales Cloud?
Popular alternatives covered on PreferWise include HubSpot CRM, Pipedrive and Zoho CRM. Which fits best depends on team size, channels and budget, so compare them side by side before you decide.
Who should not use Salesforce Sales Cloud?
Tiny teams wanting a simple pipeline with no admin. If that describes you, compare Salesforce Sales Cloud with alternatives before committing.