- Pricing
- Free plan, paid from $69/mo
- Free options
- Free trial · Free version
- Deployment
- Android, Cloud / SaaS, iOS, On-premise
- Popular with
- Agencies and marketing, Professional services
About Bitrix24
Bitrix24 combines a CRM with team collaboration tools such as tasks, chat, video calls and document sharing. A free plan has been advertised, although user limits should be confirmed.
It suits small teams that want sales and internal collaboration in one place. Storage, plan restrictions and interface complexity are the main trade-offs.
Bitrix24 can replace several tools, but that breadth makes onboarding slower. Decide which modules you will actually use, such as CRM, tasks and chat, and confirm user limits and storage on the plan you need. Test the mobile apps with your team.
At a glance, Bitrix24 offers CRM, Tasks and projects, Team chat, Video calls, Document sharing and more. It is best suited to small teams wanting CRM and collaboration together, and a weaker fit for teams wanting a clean, focused sales tool. Check the vendor site for current plans and pricing, as we have not listed prices for this product.
Popular with: Agencies and marketingProfessional servicesRetail and ecommerce
Features
- Contact management
- Document sharing
- Email and calendar sync
- Landing pages
- Reporting and analytics
- Tasks and projects
- Team collaboration
- Video calls
- Voice and calling
- Workflow automation
Integrations
Pricing
Basic
As listed on Capterra, confirm user limits on the vendor site
Standard
Higher tier
Professional
Higher tier
Enterprise
Top tier
Prices change often. Check the vendor for current pricing. How we evaluate software.
Pros and cons
Pros
- CRM plus collaboration in one
- Free plan advertised
- Broad feature set
- Self-hosted edition available
Cons
- Interface complexity
- Storage and plan restrictions
- User limits need checking
Frequently asked questions
Is Bitrix24 free?
A free plan has been advertised.
What does it include?
CRM plus collaboration.
Can it be self-hosted?
A self-hosted edition has been offered.
Is it simple?
It is feature-heavy.
What are the best alternatives to Bitrix24?
Popular alternatives covered on PreferWise include HubSpot CRM, Salesforce Sales Cloud and Pipedrive. Which fits best depends on team size, channels and budget, so compare them side by side before you decide.
Who should not use Bitrix24?
Teams wanting a clean, focused sales tool. If that describes you, compare Bitrix24 with alternatives before committing.