CRM built to live inside Google Workspace
Best for: Google Workspace-centred teams
Copper is a CRM that integrates tightly with Google Workspace, working inside Gmail and syncing with Calendar, Drive and Contacts. Teams manage leads and…
Affordable live chat and unified inbox for small businesses
Best for: Startups and small ecommerce teams wanting affordable live chat
Crisp provides live chat, a shared inbox, a chatbot, a knowledge base and a basic CRM in one product aimed at small businesses and…
Sales CRM with built-in phone, email and Freddy AI
Best for: Small sales teams wanting built-in communication on a budget
Freshsales is the sales CRM from Freshworks. It combines contact and deal tracking with built-in calling, email and chat, so reps can reach prospects…
Free CRM core with paid Sales Hub tiers for pipeline, automation and reporting
Best for: Small teams that want a free CRM now and room to grow
HubSpot CRM is the free contact, company and deal database at the centre of HubSpot's platform. It records emails, calls and meetings against each…
Enterprise personalisation and journey orchestration
Best for: Enterprise personalisation teams
Insider One provides journey orchestration and personalisation for enterprise customer experience teams. Pricing is quote-based. Insider One is aimed at enterprise personalisation programmes. Ask…
All-in-one help desk with live chat, call centre and ticketing
Best for: Teams that want ticketing, chat and calling in a single tool
LiveAgent is a help desk that combines ticketing, live chat, a call centre, social channels and a knowledge base in a single product. Agents…
Enterprise CRM tightly integrated with Microsoft 365 and Teams
Best for: Microsoft-centric organisations
Dynamics 365 Sales is Microsoft's CRM for sales teams. It integrates with Outlook, Teams, Excel and Power Platform, making it a natural fit for…
Visual, board-based CRM that adapts to your sales process
Best for: Teams wanting a flexible, visual CRM tied to wider work management
monday Sales CRM builds a CRM on monday.com's flexible boards. Leads, deals and accounts live in customisable boards with automations, dashboards and email sync,…
Visual, sales-first CRM built around the deal pipeline
Best for: Small and mid-sized sales teams focused on pipeline execution
Pipedrive is a CRM designed around the pipeline. Deals appear as cards that move across stages, activities remind reps what to do next, and…
Automated CRM for B2B teams that hates manual data entry
Best for: B2B teams with relationship-driven sales
Salesflare is a CRM designed for B2B relationship selling. It pulls in email, calendar and phone activity, enriches contacts and updates records automatically so…
The configurable enterprise CRM, with Starter Suite for smaller teams
Best for: Mid-size and enterprise sales teams with complex processes
Salesforce Sales Cloud is the best-known CRM for complex sales organisations. It manages leads, opportunities, accounts and forecasting, and its configuration layer lets administrators…
Field sales CRM for door-to-door and territory-based teams
Best for: Field sales and door-to-door teams
SPOTIO is a field sales platform that combines CRM, territory mapping, route planning and activity capture. Reps log visits on mobile, managers see activity…
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