Simple, flexible CRM with a free plan and built-in AI for small businesses
Best for: Small businesses that want a straightforward CRM they can start free
Simple CRM with a free plan for two users, included AI and paid plans from about $18 per user per month billed annually.
Open-source customer engagement platform you can self-host
Best for: Technical teams that want an open-source, self-hosted support tool
Chatwoot is an open-source customer support platform that unifies live chat, email, social channels and messaging apps in one inbox. Because the Community Edition…
Outbound sales CRM with calling, SMS and email built in
Best for: Outbound and inside sales teams
Close is a CRM built for inside and outbound sales teams. Calling, SMS and email sit inside the CRM, with sequences and power dialer…
Email marketing with phone support, events tools and contact-tier pricing
Best for: Small businesses, nonprofits and local organisations that want easy email with phone support
Email marketing for small businesses and nonprofits with phone support. Three plans priced by contact tier and a free trial.
CRM built to live inside Google Workspace
Best for: Google Workspace-centred teams
Copper is a CRM that integrates tightly with Google Workspace, working inside Gmail and syncing with Calendar, Drive and Contacts. Teams manage leads and…
No-code CRM and workflow automation platform with AI for sales, marketing and service
Best for: Mid-size and enterprise teams that want CRM and process automation in one no-code platform
No-code CRM and workflow automation with AI. Growth from $40 and Enterprise from $75 per user per month, plus $15 per module.
Affordable live chat and unified inbox for small businesses
Best for: Startups and small ecommerce teams wanting affordable live chat
Crisp provides live chat, a shared inbox, a chatbot, a knowledge base and a basic CRM in one product aimed at small businesses and…
Event-driven messaging for SaaS and product-led teams
Best for: SaaS and product-led teams
Customer.io lets teams send email, push, SMS and in-app messages triggered by customer events. Visual journeys, behavioural segments and data pipelines make it popular…
Mac and iOS CRM for Apple-first service businesses
Best for: Apple-first service businesses
Daylite is a CRM built natively for Apple devices, with a dedicated Mac and iOS app. It manages contacts, projects, tasks and sales pipelines…
Conversational marketing and chat platform, now part of Salesloft
Best for: B2B sales and marketing teams with high-intent web traffic and rep capacity to staff chat
B2B conversational marketing and chat platform, now part of Salesloft. Quote-based annual contracts.
Ecommerce-focused email and SMS automation with revenue attribution
Best for: Online stores that want revenue-focused email and SMS automations
Ecommerce email and SMS automation with a single plan priced by contacts, from $39 per month for 2,500 contacts.
Behaviour-based email marketing automation for SaaS companies
Best for: SaaS companies sending behaviour-triggered onboarding and lifecycle emails
Behaviour-based email automation for SaaS. Plans listed at $49 and $59 per month with unlimited emails and flows.
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