Dedicated live chat software with ticketing, chatbots and AI reply tools
Best for: Support and sales teams that want a dedicated, reliable live chat with strong reporting
Dedicated live chat software with AI reply tools, visitor tracking and reporting. Plans from $19 per agent per month billed annually.
Email platform for SaaS with campaigns, loops and transactional email in one place
Best for: SaaS startups sending product emails, newsletters and transactional messages from one tool
Email platform for SaaS with a free plan up to 1,000 contacts and Growth at $49 per month for 5,000 contacts.
Email marketing and transactional email in one platform, with a free plan
Best for: Developers and marketers who need both campaign and transactional email
Email marketing and transactional email platform with a free plan and paid plans from $9 per month.
ITSM with service desk, asset management and CMDB, available cloud or on-premises
Best for: IT teams that want flexible deployment and ITIL coverage at a competitive price
ITSM suite from ManageEngine with cloud or on-premises deployment. On-premises plans from $13 per technician per month.
Visual, board-based CRM that adapts to your sales process
Best for: Teams wanting a flexible, visual CRM tied to wider work management
monday Sales CRM builds a CRM on monday.com's flexible boards. Leads, deals and accounts live in customisable boards with automations, dashboards and email sync,…
Sales CRM with built-in email marketing and quote tools for small teams
Best for: Small B2B sales teams that want a friendly CRM with sales automation and quotes
Sales CRM for small B2B teams with unlimited contacts and five plans from $13 per user per month billed annually.
Straightforward live chat for sales and support with optional PowerUps
Best for: Small and mid-size businesses that want a dependable live chat without extra complexity
Simple live chat with modular PowerUps. Standard plans from about $29 per seat per month; Pro is quoted.
Enterprise campaign orchestration, scoring and closed-loop reporting
Best for: Complex enterprise marketing
Oracle Eloqua supports complex enterprise marketing with lead and account scoring, multichannel campaign orchestration and closed-loop reporting. Pricing is by custom quote and it…
Journeys and customer data in one platform
Best for: Teams wanting journeys and data together
Ortto combines visual journey building, campaign analytics and customer data, aimed at teams wanting both together. Confirm current package and contact-volume costs. Ortto brings…
Long-running open-source ticketing system for self-hosted support
Best for: IT teams and organisations that want a free, self-hosted ticket system
osTicket is a widely used open-source support ticket system. It turns email, web forms and phone requests into tickets, applies routing and SLA plans,…
AI meeting assistant that transcribes, summarises and answers questions about your meetings
Best for: Individuals and teams that want accurate transcripts and summaries for most meetings
AI meeting assistant with live transcription and summaries. Free Basic plan; Pro from about $8.33 per user per month billed annually.
Enterprise sales execution platform with sequences, dialer, AI agents and forecasting
Best for: Mid-size and enterprise sales teams that run structured outbound and pipeline management
Enterprise sales execution platform with sequences, dialer, AI agents and forecasting. Quote-based annual contracts.
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