Visual, sales-first CRM built around the deal pipeline
Best for: Small and mid-sized sales teams focused on pipeline execution
Pipedrive is a CRM designed around the pipeline. Deals appear as cards that move across stages, activities remind reps what to do next, and…
Automated CRM for B2B teams that hates manual data entry
Best for: B2B teams with relationship-driven sales
Salesflare is a CRM designed for B2B relationship selling. It pulls in email, calendar and phone activity, enriches contacts and updates records automatically so…
B2B lead nurturing and scoring tied to Salesforce records
Best for: Salesforce-centred B2B teams
Account Engagement (formerly Pardot) is Salesforce's B2B marketing automation. It scores and nurtures leads, aligns them with Salesforce CRM records and reports on pipeline…
The configurable enterprise CRM, with Starter Suite for smaller teams
Best for: Mid-size and enterprise sales teams with complex processes
Salesforce Sales Cloud is the best-known CRM for complex sales organisations. It manages leads, opportunities, accounts and forecasting, and its configuration layer lets administrators…
Revenue workflow platform with cadences, conversation intelligence and forecasting
Best for: B2B sales teams that want a full revenue workflow platform
Revenue workflow platform with cadences and conversation intelligence. Quote-based; third-party estimates from about $125 to $180 per user per month.
Enterprise ITSM platform with workflows, AI and deep integration across the ServiceNow suite
Best for: Large enterprises with complex IT operations and budget for implementation
Enterprise ITSM and workflow platform. Quote-based; third-party estimates from about $100 per fulfiller per month.
Configurable CRM suite with Sell, Serve and Market for mid-size and enterprise teams
Best for: Mid-size teams that want a configurable CRM with sales, service and marketing options
Configurable CRM suite for sales, service and marketing with published per-user prices and a 15-user minimum on Sell.
Free live chat with unlimited agents, ticketing and a hosted knowledge base
Best for: Small businesses and startups that want live chat without a monthly bill
Free live chat software with unlimited agents, ticketing, knowledge base and CRM. Optional paid add-ons.
Meeting recorder with AI notes, clips and CRM sync for Zoom, Meet and Teams
Best for: Teams that want to share clips and highlights from recorded calls
Meeting recorder with AI notes, clips and CRM sync. Free plan; Pro from about $18 per seat per month billed annually.
Lifecycle email and in-app messages for SaaS
Best for: SaaS lifecycle teams
Userlist focuses on SaaS lifecycle email with user and company data, workflows and in-app messages. Implementation and pricing depend on user volume. Userlist is…
Enterprise-grade support suite with ticketing, messaging and AI agents
Best for: Growing support teams that need many channels and deep automation
Zendesk is one of the longest-established customer service platforms. It turns email, chat, social and phone conversations into tickets that agents work from a…
Highly configurable CRM with a free edition and a wide app ecosystem
Best for: Cost-conscious teams that want flexibility and a broad app suite
Zoho CRM manages leads, contacts, deals and sales activities, with workflow rules, scoring and the Zia AI assistant. A large suite of Zoho apps…
Listings marked Sponsored are paid placements. Ratings come from user reviews, or from our editorial rating where no reviews exist yet.
