Person-centered customer service platform built around the customer, not the ticket
Best for: Established consumer brands that want a single, continuous conversation per customer
Customer-centric service platform with one continuous conversation per customer across every channel. Quote-based, enterprise-oriented pricing.
Help desk built for ecommerce stores with deep Shopify integration
Best for: Ecommerce brands with high order-related ticket volume
Gorgias is a help desk designed for online stores. It pulls order, customer and shipping data from platforms such as Shopify into each ticket,…
Customer-centric CRM and help desk that unifies every conversation into one timeline
Best for: Mid-size and enterprise support teams, particularly ecommerce brands that need one timeline per customer
Customer-centric help desk and CRM that unifies email, chat, SMS, social and voice into a single timeline. Quote-based pricing.
All-in-one help desk with live chat, call centre and ticketing
Best for: Teams that want ticketing, chat and calling in a single tool
LiveAgent is a help desk that combines ticketing, live chat, a call centre, social channels and a knowledge base in a single product. Agents…
Enterprise-grade support suite with ticketing, messaging and AI agents
Best for: Growing support teams that need many channels and deep automation
Zendesk is one of the longest-established customer service platforms. It turns email, chat, social and phone conversations into tickets that agents work from a…
Listings marked Sponsored are paid placements. Ratings come from user reviews, or from our editorial rating where no reviews exist yet.
