Voice and calling software

2 products

by Gorgias · Ecommerce support

Help desk built for ecommerce stores with deep Shopify integration

Best for: Ecommerce brands with high order-related ticket volume

Gorgias is a help desk designed for online stores. It pulls order, customer and shipping data from platforms such as Shopify into each ticket,…

  • AI assistant
  • Canned responses
  • Customer data sidebar
  • Live chat
Starting from$10/mo
Free trial
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by Kustomer, Inc. · Ecommerce support

Customer-centric CRM and help desk that unifies every conversation into one timeline

Best for: Mid-size and enterprise support teams, particularly ecommerce brands that need one timeline per customer

Customer-centric help desk and CRM that unifies email, chat, SMS, social and voice into a single timeline. Quote-based pricing.

  • Automation
  • Customer data sidebar
  • Multichannel messaging
  • Reporting and analytics
PricingCustom quote
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