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Help desk built for ecommerce stores with deep Shopify integration

Best for: Ecommerce brands with high order-related ticket volume

Gorgias is a help desk designed for online stores. It pulls order, customer and shipping data from platforms such as Shopify into each ticket,…

• AI assistant
• Canned responses
• Customer data sidebar
• Live chat

All-in-one help desk with live chat, call centre and ticketing

Best for: Teams that want ticketing, chat and calling in a single tool

LiveAgent is a help desk that combines ticketing, live chat, a call centre, social channels and a knowledge base in a single product. Agents…

• Departments and tags
• Knowledge base
• Live chat
• Mobile app