CRM plus collaboration, tasks and communication in one workspace
Best for: Small teams wanting CRM and collaboration together
Bitrix24 combines a CRM with team collaboration tools such as tasks, chat, video calls and document sharing. A free plan has been advertised, although…
Combined CRM, marketing and service suite with a limited free tier
Best for: Small businesses wanting sales and marketing in one
EngageBay combines CRM, marketing automation, live chat and help desk tools in one suite. A free plan with a limited contact allowance lets small…
Sales CRM with built-in phone, email and Freddy AI
Best for: Small sales teams wanting built-in communication on a budget
Freshsales is the sales CRM from Freshworks. It combines contact and deal tracking with built-in calling, email and chat, so reps can reach prospects…
Free CRM core with paid Sales Hub tiers for pipeline, automation and reporting
Best for: Small teams that want a free CRM now and room to grow
HubSpot CRM is the free contact, company and deal database at the centre of HubSpot's platform. It records emails, calls and meetings against each…
Visual, sales-first CRM built around the deal pipeline
Best for: Small and mid-sized sales teams focused on pipeline execution
Pipedrive is a CRM designed around the pipeline. Deals appear as cards that move across stages, activities remind reps what to do next, and…
All-in-one CRM with a free Pilot plan
Best for: Small businesses wanting an all-in-one CRM on a budget
Vtiger One is a CRM suite covering sales, marketing and support. A free One Pilot plan has been advertised for teams that need multiple…
Lightweight, low-cost CRM from Zoho built for micro and small businesses
Best for: Micro and small businesses that need a simple pipeline at a very low price
Low-cost CRM from Zoho for micro and small businesses, with a free edition and paid plans from $7 per user per month billed annually.
Highly configurable CRM with a free edition and a wide app ecosystem
Best for: Cost-conscious teams that want flexibility and a broad app suite
Zoho CRM manages leads, contacts, deals and sales activities, with workflow rules, scoring and the Zia AI assistant. A large suite of Zoho apps…
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