Ticketing software

Customer-centric CRM and help desk that unifies every conversation into one timeline

Best for: Mid-size and enterprise support teams, particularly ecommerce brands that need one timeline per customer

Customer-centric help desk and CRM that unifies email, chat, SMS, social and voice into a single timeline. Quote-based pricing.

• Automation
• Customer data sidebar
• Multichannel messaging
• Reporting and analytics

Affordable multichannel help desk and live chat built for ecommerce teams

Best for: Small and growing ecommerce teams that want a capable, affordable help desk

Affordable multichannel help desk, live chat and chatbot platform for ecommerce, with a flat-rate plan for unlimited users.

• Chatbots
• E-commerce integrations
• Knowledge base
• Live chat