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Customer.io
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Act-On
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Starting priceFrom $100/moCustom quote
Pricing modelSubscriptionCustom quote
Free trialYesYes
Free versionNoNo
DeploymentCloud / SaaSCloud / SaaS
VendorCustomer.ioAct-On
Features
A/B testingYesNo
CRM integrationNoYes
Customer journeysYesNo
Data pipelinesYesNo
Email and calendar syncYesYes
Event-triggered messagingYesNo
FormsNoYes
In-app messagingYesNo
Landing pagesNoYes
Lead scoringNoYes
Mobile pushYesNo
Nurture programsNoYes
Reporting and analyticsYesYes
SMSYesNo
SegmentationYesYes
WebinarsNoYes
Website trackingNoYes
Summary
Pros
  • Flexible event-based journeys
  • Multichannel
  • Good for lifecycle messaging
  • Data pipelines for syncing customer data
  • Lead scoring
  • Nurture tooling
  • Website tracking
  • Website activity tracking
Cons
  • Needs technical setup
  • Costs scale with profiles
  • Higher entry price
  • Quote-based
  • Validate integrations
  • Smaller than market leaders
Integrations
  • Segment
  • Salesforce
  • Slack
  • Stripe
  • Zapier
  • Mixpanel
  • Salesforce
  • Microsoft Dynamics
  • Zoom
  • Slack
Details WebsiteDetails Website
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